Terms & Conditions

1. Who we are

VoiceClone Pro AI ("we", "us", "our") is operated by Muhammad Hassan Akram, an individual sole proprietor. By accessing or continuing to use the service, you agree to be bound by these Terms & Conditions and confirm that you have authority to do so (and, if signing on behalf of an organization, that you have authority to bind it).

2. The service

VoiceClone Pro AI lets real estate professionals create private AI voice clones of themselves and generate multilingual voicemail messages from a library of scripts. The service is provided on a subscription basis.

3. Acceptable use

You agree not to misuse the service, including by:

• Using it for any unlawful, fraudulent, or deceptive purpose;
• Sending spam or unsolicited communications;
• Infringing anyone's intellectual property, privacy, or publicity rights;
• Cloning a voice that is not your own or that you do not have explicit, documented permission to clone;
• Generating impersonations, deepfakes, hate speech, harassment, sexual content involving minors, political disinformation, or content intended to mislead a listener about the speaker's identity;
• Probing, scanning, scraping, or interfering with the security or integrity of the service, or introducing malware.

4. AI outputs and your responsibility

You are responsible for the inputs you submit (including voice samples and message choices), for how you use the generated audio, for verifying it before sending it to clients, and for ensuring you have the necessary rights and consents. AI-generated audio may contain inaccuracies, mispronunciations, or translation errors and is not suitable as a substitute for licensed professional advice. We may remove content, refuse or filter outputs, and suspend accounts that violate these Terms. Rights- holders may request takedown by contacting us; repeat infringers will be terminated.

5. Intellectual property

We retain all right, title and interest in and to the service, including the software, the message library, our branding, and all related documentation. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service within your active subscription plan. You retain ownership of your voice sample and of the audio outputs generated from it, subject to a limited license granted to us to host and process them in order to provide the service.

6. Service level

The service is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, timely, secure or error-free, and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the fullest extent permitted by law.

7. Payments, billing and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew automatically until cancelled.

8. Suspension and termination

We may suspend or terminate your access for material breach of these Terms, non-payment, suspected security or fraud risk, or repeated or serious policy violations. On termination, your right to use the service ends; you may request an export of your voice samples and generated audio for a reasonable window before deletion.

9. Liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service is capped at the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, consequential, special, incidental or exemplary damages, including loss of profits, data, goodwill, or business opportunity. Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

10. Indemnity

You agree to indemnify and hold us harmless from any third-party claim arising out of your content, your use of generated audio, your breach of these Terms, or your violation of any law or third-party right.

11. Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws rules. The courts located in Ontario will have exclusive jurisdiction over any dispute, except where applicable law provides otherwise.

12. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms can be sent to hakram952009@gmail.com.